Are you a proactive and detail-oriented individual who thrives on helping others? Do you excel in both digital and face-to-face communication, and enjoy a variety of administrative tasks? If you’re skilled in organization, time management, and customer service, we want to hear from you! About Us: We are a locally-owned travel agency based in Zachary, LA, seeking a part-time Client Services Coordinator to join our dedicated team. Hours are 8:30am to 5pm Monday through Thursday, weekly with a 30-min lunch break. This role works closely with the Office Manager and is focused on administrative support and requires prior experience in a similar position. No travel industry experience is necessary but is a benefit. Key Responsibilities: Answer phones with a friendly, professional demeanor Handle general email and phone inquiries and direct them to appropriate staff members Update and maintain client database Assist clients with reservations, bookings, and payments Facilitate the sale, purchase and follow-up of travel insurance premiums and claims Create and send balance notices Assist staff with other projects as needed Qualifications: High school diploma or GED required Proficiency with Microsoft Office and Google Workspace Typing speed of 50+ words per minute Strong knowledge of and ability to use online websites, apps, and software Excellent verbal and written communication skills Ability to manage and prioritize multiple deadlines Prior experience in an administrative or customer service role a must Collaborative team player with a positive attitude Benefits: Opportunities for occasional travel with our groups, typically once or twice a year Annual performance-based bonuses, reflecting both agency success and individual contributions Flexible working environment with an emphasis on maintaining productivity and trust Pay: Based on experience; starting pay range from $15 to $18 an hour Other Requirements: Background check and drug screening If you want to contribute to a dynamic team and deliver exceptional client service, apply today to join us!
Email your cover letter and resume to sara@zacharytravel.com or visit our website to fill out our form there (click Apply Here) - https://www.zacharytravel.com/jobs.html.